The Golden Thread: Embedding Values Across Your Organisation

Emma Roberts, Head of HR at Plymouth Argyle Football Club, explores how a clear set of organisational values can serve as a powerful ""golden thread"" running through every aspect of operations and culture.  The seminar will examine how these values shape decision-making at all levels, rom boardroom strategies to frontline actions, to ensure consistency, integrity, and purpose. 
A key focus of the session will be on community, a cornerstone of Plymouth Argyle’s identity. Emma will share how a renewed emphasis on local engagement has transformed the recruitment and retention of match day casual workers, creating a more inclusive and values-driven experience. Additionally, she will highlight how the club’s academy is actively nurturing local talent, aligning long-term player development with community roots. 
This session offers practical insights into values led transformation and how aligning purpose with practice drives meaningful, sustainable change.

Speaker Bio

Emma Roberts is the Head of HR at Plymouth Argyle Football Club, bringing over 30 years of strategic HR experience. She specialises in delivering commercially focused people solutions that drive organisational performance and culture. With a strong background across diverse sectors, Emma is passionate about aligning values, leadership, and business goals to create lasting impact.